Documentation

    Orders & Printing

    Every submitted design becomes an order you can track, print, and follow up on.

    What an order contains

    An order stores the final design as PNG file(s) (front/back, plus separate high-res print versions) — or as PDF file(s) for events with Vector Mode enabled — along with the underlying design data, the guest's name/email, payment details if the event charges for prints, and shipping information if applicable. Orders move through these statuses:

    Pending → Processing

    A new submission waiting to be printed or fulfilled.

    Completed

    Printed/fulfilled and ready for pickup or shipping.

    Shipped / Collected

    Handed off to a carrier, or picked up by the guest.

    Cancelled

    Manually cancelled and excluded from fulfillment.

    Screenshot placeholder — Orders list with status filters

    Where to manage orders

    1. 1

      Orders (admin)

      Full list with filters, CSV export, and bulk selection/delete.

    2. 2

      Order detail

      Edit a single order and view its payment session (amount, tax, status).

    3. 3

      Order history (kiosk)

      A simpler recent-orders view for on-site staff, with reprint.

    4. 4

      Scanner (on-site)

      Scan a receipt QR code, or search by order number, name, or email, to open an order, change its status, and mark it collected.

    5. 5

      Order display board

      A public "now printing" screen for a TV, with sound notifications and auto-refresh.

    6. 6

      Guest order status page

      The page a guest reaches from their receipt QR code, showing status and a download/payment link.

    Guest receipts via Bluetooth (Niimbot)

    Connect a Niimbot B21 or M2 printer over Bluetooth to print a small receipt automatically when a guest submits a design — their claim ticket, not the product itself. The item they actually ordered prints through the print server below.

    Connect

    Scan and pair from the Bluetooth dialog; the app reconnects automatically next time on web.

    Customize the receipt

    Header/footer text, name/email/order#/event name, a QR code, size in mm, and layout — previewed live at true print DPI.

    On iOS/Android the app uses native Bluetooth instead of the browser, and on desktop apps it goes through a system pairing prompt — either way, reconnect manually if prompted.

    Screenshot placeholder — Bluetooth printer connection dialog

    Printing via the print server

    The print server turns any printer or machine connected to a Windows PC into something every app can print to — if Windows can print to it, this platform can send a job to it. The app looks for a running print server on your local network automatically (or you can enter an IP address manually) and sends print jobs with copies, paper size, duplex, color, and orientation options.

    Auto-discovery

    Scans your local network for a running print server.

    Manual connection

    Enter the server's IP and port if auto-discovery doesn't find it.

    Reprint

    Resend 1–100 copies per side from the Orders screen if a print job came out wrong or needs redoing.

    What you can connect

    Any printer or machine supported by Windows works — a few examples:

    DTF printers

    Direct-to-film transfers for apparel and tote bags.

    UV printers

    Direct-to-object printing on drinkware, signage, and acrylic.

    Home & desktop inkjet

    Everyday inkjet printers for photo prints, cards, and paper goods.

    Engraving machines

    Laser or rotary engravers for wood, metal, glass, and acrylic.

    Cricut & vinyl cutters

    Plotters that cut stickers, decals, and vinyl designs.

    Label printers

    Dedicated label printers for product labels and packaging — distinct from the Niimbot receipt printer above.

    Need the Windows Print Server installer? Download it, along with the iOS, Android, and Windows apps, from the Resources page.

    Scanning orders on-site

    Staff can scan the QR code on a printed receipt (or search by order number, name, or email) to pull up an order, change its status, view payment/shipping info, and resend the confirmation email.

    Screenshot placeholder — QR scanner order lookup