Recommended Hardware

    What to bring so guests can design quickly and you can produce items without a hitch.

    Recommended hardware for live event personalization: kiosk stations, mounts, production tables, connectivity, signage, and backup equipment.

    The platform runs on devices you probably already own, so there is no single required kit. What follows is a practical set of recommendations that works well for live activations — adjust it to the size of your event, the products you produce, and your venue.

    Plan for the busiest moment

    Size your kit for the peak queue, not the average one. If guests arrive in waves — at a doors-open rush, a break between sessions, or a product launch moment — extra stations and a second production line are what keep waiting times short.

    In-person events

    At an in-person event guests walk up, design, and collect their item on the spot, later, or by shipment. A typical setup has two parts: guest-facing kiosk stations where designs are created, and a production area where items are made.

    Touch-screen kiosk stations

    A kiosk is a touch-screen device pre-loaded with your event so guests can walk up and start designing straight away. Run more than one station if you expect a queue — more stations means higher throughput, because several guests can design at the same time.

    • iPad tablets — A popular choice: lightweight, bright, and responsive, with Apple Pencil support for drawing and signing.

    • Android tablets — A good value option that runs the Android kiosk app. Choose a model with a large, bright screen.

    • Windows PC with a touch-screen monitor — Ideal when you want a larger screen. The same PC can also run the Print Server in the background.

    • Several stations for faster throughput — Two or three stations roughly double or triple how many guests can design at once. Keep them identical so any guest or staff member can use any station.

    Compare the supported platforms

    Secure tables, mounts & stands

    Kiosks are handled by hundreds of guests, so make sure they are stable and safe from being knocked or taken.

    • Secure table with mounts — A sturdy table with tablet mounts or enclosures attached to it keeps devices at a comfortable viewing angle and prevents them being picked up.

    • Freestanding stands — Floor stands for iPads and other tablets work well when you do not have table space, or want guests to design standing up.

    • Cable management & power — Keep chargers and cables tidy and out of the walkway. Keep devices powered throughout the day with a mains lead or a power bank.

    • Comfortable height & screen glare — Place stations where overhead lights and sunlight do not reflect on the screen, at a height guests of different heights can reach.

    Production station

    This is where designs become physical items. Keep it close to the kiosks so guests can see their item being made, but separate enough that staff can work without being crowded.

    • Secure table for printers and machines — Put your printer hardware on a stable table with room around it — for the machine itself, for loading, and for finished items to cool or dry.

    • Blank items ready to be customized — Keep blanks (shirts, mugs, cards, tote bags, and so on) within reach, sorted by type and size, with spare stock close by.

    • A PC to run the Print Server — A Windows PC on the same network turns any printer or machine Windows can print to into something every kiosk can send jobs to.

    • Staff to operate the station — Plan for at least one person on the production table and one greeter or helper at the kiosks. Larger events need more.

    Printing via the print server

    Receipt printer (optional)

    A compact Niimbot Bluetooth printer can print each guest a receipt the moment they submit their design. It is entirely optional, but it is a popular extra that adds polish to the experience.

    • Popular and easy to buy — Niimbot printers are widely sold online and in electronics stores at an affordable price, so they are simple to source, replace, or add as a second unit.

    • Two supported models — The Niimbot B21 and M2 are both supported, and each works with a variety of media types and sizes, so you can pick the receipt format that suits your event.

    • A wow factor — A receipt printing the instant a guest taps submit makes the activation feel polished and gives guests something fun to take away.

    • Better organization and workflow — Each receipt carries an order number and a QR code. Staff can scan it to find, collect, or reprint an order, which keeps the production queue and collection point organized.

    • Guests stay informed — Guests have their order details to hand and can scan the QR code to track their order status — so they can leave the area and come back once it is ready, instead of waiting at the table.

    • Charge it and pack spare media — It pairs with the kiosk over Bluetooth, so keep it within range of the station, fully charged, with spare label or receipt rolls on hand.

    Set up Bluetooth receipts

    Wi-Fi and connectivity

    Kiosks, the print server, and the admin area all need to talk to each other, and AI features need the internet. Venue Wi-Fi is often slow or crowded, so bring your own connection.

    • Tethering from a phone — Simple and quick for small events. Check that your plan allows tethering and that the phone has a full battery or is plugged in.

    • Portable router — A portable router with its own SIM card gives you a dedicated network that guests and other exhibitors are not competing on. For the best internet performance, use ethernet connectivity wherever you can, and choose a router with multiple network bands (such as 2.4 GHz and 5 GHz) to avoid congestion.

    • Wireless mobile network device — A dedicated mobile hotspot works well as a stand-alone connection if the venue has good mobile coverage.

    • Download for offline use — If connectivity is a risk, download the event onto each kiosk first so guests can keep designing even if the network drops. AI features and sticker search still need the internet.

    Syncing & offline use

    Signage and guest instructions

    Guests who know what to do move through faster and ask staff fewer questions. Tell them what is on offer, what to do, and what happens next — in the room and on screen.

    • Clear call to action — A large sign above or beside the stations saying exactly what guests get, for example "Design your own tote bag — free, takes 2 minutes."

    • Landing page instructions — Use the landing page image and Start button to explain the offer and what guests do first.

    • Canvas welcome notice — The instructions overlay appears when the canvas loads. Use it for a short tip, such as how to add a photo or which area of the item will be printed.

    • Collection and queue signs — Show where to wait, how long it takes, and where to collect. If you give out a receipt with a QR code, say so on a sign.

    • Shorten long queues with a QR code — If in-person queues are long, consider setting up a QR code that guests can scan to design on their own device using the web version of the event.

    Landing and end pages

    Backup equipment

    Something will go wrong at some point — a cable fails, a tablet runs out of battery, a printer jams. Having a spare means a small problem stays small.

    • A spare kiosk device — A charged, signed-in spare tablet or laptop with the event already downloaded lets you swap a station in seconds.

    • Spare consumables — Ink, film, labels, receipt paper, and blank items — bring more than you think you need.

    • Chargers, cables, and adapters — Duplicate chargers, extension leads, USB cables, and any adapters your devices need.

    • A second connection — A second hotspot or SIM means a network failure does not stop the event.

    Troubleshooting & FAQ

    Virtual and online events

    Virtual events do not need kiosk stations, because guests design on their own phone or computer using the event link. Virtual designs are also a great fit for brand activations: they let guests take part before, during, or after an in-person experience, and they spread the workload away from event day. Some ideas that work well:

    Design in advance, collect later

    Send guests the event link or a QR code in an invitation or confirmation email. They design ahead of time, and you produce the items before the event or ship them afterwards.

    Collect on arrival

    Have personalized items produced and waiting at check-in. Guests show their receipt QR code and staff scan it to find the order and mark it collected.

    Save time on the day

    Move the design step away from the venue. Guests spend their time at the activation enjoying other experiences, and your on-site team only produces and hands out items.

    Join up with the rest of the activation

    Link the event from posters, social posts, partner emails, or a QR code on a product pack. Use surveys to capture the information the brand wants, and webhooks to send orders to other tools.

    Ship to guests

    For guests who cannot attend, turn on shipping and charge for delivery, or offer a digital download so the experience still has a keepsake.

    Extend the reach of a launch or campaign

    Run a time-limited virtual event alongside a product launch so people who were not there can still take part and share their design.

    What you need to fulfill virtual orders

    You do not need kiosks, but you do need somewhere to produce and send the items:

    • A production space — A table or workshop with your printers or machines, plus blanks and packaging.

    • A PC for the Print Server — Orders arrive in the admin area, and a Windows PC with the Print Server turns them into print jobs.

    • Reliable internet — Incoming orders, payments, and emails need a steady connection at the production space.

    • Packaging and shipping supplies — Protective packaging, labels, and a courier arrangement if you ship orders to guests.

    Hybrid events

    A hybrid event simply combines both approaches: kiosks on site, and the event link shared with remote guests at the same time. You can run both from the same event or create a separate event per audience if you want a different look, price, or product for each.

    Hardware checklist

    A quick list to pack against before you leave:

    1. 1

      Kiosk devices and mounts

      Charged, signed in, and with the event downloaded for offline use if needed.

    2. 2

      Production machines and a Windows PC

      Print Server installed, printers connected, and a test print completed.

    3. 3

      Receipt printer (optional)

      Paired over Bluetooth, charged, loaded with media, and a test receipt printed.

    4. 4

      Blanks and consumables

      Enough for the expected number of guests, plus spares.

    5. 5

      Power

      Extension leads, chargers, power banks, and a plan for where every device plugs in.

    6. 6

      Connectivity

      Primary hotspot or router, and a backup connection.

    7. 7

      Signage and instructions

      Printed signs, stands, and any QR codes for the event link.

    8. 8

      Backup kit

      A spare device, spare cables, tools, tape, and cleaning supplies.

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