Logic & Launching Surveys
Show a question only when it applies, skip actions with conditions, and start other surveys from a survey.
Show survey questions only when they apply with conditional logic, and launch other surveys from a survey to build multi-step flows.
Conditional logic
Open a question and switch on Show this question only if… in its Logic section. Pick All or Any, then add conditions that use earlier answers (for example "Q2 is Yes" or "Q4 ≥ 4"). Use Add group to combine an Any group inside an All rule. Hidden questions are skipped, their answers are not saved, and the progress bar counts only the questions shown. A Post-AI Processor has Run this step only if…, and each After-Survey Action has Only send if…; an action that is not sent shows "Skipped by logic" in the results. Questions with logic show a Logic badge in the builder. Everything works offline.
Three examples
Ask for an email only when wanted
Yes/No "Send me my photo?" → Email question with "Show this question only if: Q1 is Yes".
Follow up on a low rating
Rating question → Long Text "What can we do better?" with "Show only if: Rating ≤ 2".
Notify the team about VIP guests
Dropdown "Ticket type" → After-Survey Action "Email to me / my team" with "Only send if: Ticket type is VIP".
Conditions can only use questions that come earlier. If you move or delete a question that a condition uses, the builder warns you and shows that condition in red; it counts as not met until you fix it.
Advanced workflows: launching surveys
Add Launch another survey to the After-Survey Actions step, pick the survey to open and, if you like, choose how to Carry over answers: Off, Same type and title, Same question ID (best when a survey opens itself again) or Choose questions (pair questions yourself, titles can differ). You can also lock carried answers so guests cannot change them, or skip carried questions while their answers are still saved. When the guest finishes, the next survey opens in the same event. A survey that belongs to this event, its parent or child events or their templates is Connected and keeps its template mappings and event settings. Any other survey runs in linked mode: its template mappings, "pass to order", widget pre-fills and photo layouts are ignored, so it always works and submits. Each response shows where it was launched from, and the CSV export adds "Launched from" and "Launched survey" columns. It works offline. There is no fixed chain length: Repeat at most sets how often a survey can open again.
What you can build
Split a long survey
A short check-in survey launches a photo session survey, so each keeps its own results and CSV.
One survey per guest in a group
End with "Add another guest?" and launch the same survey again (Repeat at most: 6).
Consent for minors
Launch a "Parental consent" survey with a Disclaimer and signature.
Staff checklist
After the guest is done, launch a short staff survey ("Print collected?").
Reusable surveys
Keep one newsletter or feedback survey and launch it from any event without copying it.
Combining it with conditional logic
Branching
Launch "VIP survey" only if Ticket type is VIP, and "Standard survey" only if it is not. The first launch action whose condition is met opens.
Follow-up
Launch "Tell us more" only if Rating ≤ 2.
Grouped rules
Launch "Lead form" only if All: Email is answered, and Any of (Interested is Yes, Budget ≥ 1000).
If two surveys launch each other, the builder warns you. The guest then goes back and forth until "Repeat at most" is reached.