Connect Custom Event Domain
Use your own domain for guest-facing event links instead of the default platform URL.
Adding a domain
From the Events page, click Connect Custom Domain and add a hostname:
- 1
Add your domain
Use a subdomain, e.g. app.yourdomain.com, rather than a bare root domain.
- 2
Add the CNAME and TXT (Verification) records
Create both records shown in the dialog with your DNS provider.
- 3
Click Refresh
Then add the TXT (Certificate / ACME) record once it appears.
- 4
Wait for Active status
This typically happens within about 15 minutes, after which the domain is available to assign to your events.
DNS records
Each domain needs a CNAME record pointing at the platform's hostname, plus one or more TXT records — an ownership verification record first, and a certificate/ACME record for SSL once the CNAME resolves. Every record has a one-click Copy button for its name and value. If you use Cloudflare, set the CNAME record to DNS-only (grey cloud), not proxied.
Domain status
Pending DNS
Waiting for your CNAME/TXT records to be detected.
Pending SSL
DNS is verified; an SSL certificate is being provisioned.
Active
The domain is live and ready to use on an event.
Error
Something failed — double-check your DNS records and click Refresh again.
Using it on an event
Once a domain is Active, open an event and set its Custom base URL to that domain instead of the default platform URL — see Events Management for where that option lives when creating or editing an event.
Adding more than one custom domain may be restricted on Starter-plan accounts once a domain already exists — upgrade to Pro or Lifetime to connect additional domains.